OUR GARMENTS ARE ALL ON A MADE TO ORDER BASIS SPECIALLY HANDCRAFTED FOR YOU. WE ASSUME THAT YOU AGREE TO OUR TERMS AND CONDITIONS WHEN PLACING AN ORDER. ONCE AN ORDER IS PLACED, WE DO NOT OFFER ANY EXCHANGE OR RETURNS.
HOWEVER, ANY PRODUCTS NOT IN CONFORMITY WITH THE ORDER PLACED ON THE SITE AND THEREFORE IN REQUIREMENT OF ALTERATIONS, WE WILL BE HAPPY TO ASSIST YOU. FOR ANY FURTHER QUERIES, KINDLY WRITE TO US ON info@basilleaf.in
UNDER NO CIRCUMSTANCES, CAN THE TOTAL VALUE OF BILLED ORDER OR OF GREATER VALUE BE MODIFIED EVEN IF THE PRODUCT/DESIGN IS MODIFIED IT NEEDS TO BE IN LIEU WITH THE TOTAL BILLED AMOUNT.
FOR ANY ORDER PLACED, ALL THE NECESSARY DETAILS FOR THE SAME TO BE COMMUNICATED TO BASIL LEAF TEAM WITHIN 3 MONTHS OF ORDER BILLING DATE, FAILING TO WHICH THE AMOUNT PAID (ADVANCE/FULL)FOR IT WILL BE FORFEITED.
WITH INCREASING VOLUMES WE WILL NOT ENTERTAIN ALTERATIONS ON PRÊT. THE ONUS IS ON THE CLIENT. THERE ARE NO ALTERATIONS IN PRÊT.
MISCELLANEOUS
CLIENTS ARE REQUESTED TO CHECK THE QUALITY AND FITTINGS OF ALL GARMENTS AT THE TIME OF PICK UP. CLAIMS ON DEFECTS AND DAMAGES WILL NOT BE ENTERTAINED AT A LATER DATE.
MATERIALS AND EMBROIDERIES MAY VARY FROM THE RACK PIECE AS THE GARMENT IS HAND CRAFTED.
FABRICS LIKE ORGANZA, CHIFFON, GEORGETTE ETC. ARE DELICATE AND PRONE TO FRAYING DUE TO THE INTRINSIC NATURE OF THE WEAVE AND THE WEIGHT OF EMBROIDERY. CORRECTIONS OR RETURNS WILL NOT BE POSSIBLE ON THE SAME..
AMOUNT PAID TOWARD PURCHASE OF A GARMENT (EITHER AS ADVANCE OR IN FULL) WILL NOT BE REFUNDED.
ORDERS PLACED CANNOT BE CANCELLED. IF NECESSARY DETAILS FOR THE ORDER ARE NOT COMMUNICATED TO THE BASIL LEAF TEAM WITHIN 3 MONTHS OF ORDER BILLING DATE, THE AMOUNT PAID WILL BE FORFEITED.
BASIL LEAF SHALL RESERVE THE RIGHT TO THE NUMBER OF TRIALS A CLIENT MAY REQUIRE TO ENSURE THE ADEQUATE FITTING OF THE OUTFIT.
GARMENTS SOLD SHALL NOT BE ACCEPTED AS A RETURN OR EXCHANGE FROM THE TIME OF SALE.
ALL CUSTOMS DUTIES INCURRED DURING INTERNATIONAL SHIPMENTS SHALL BE BORNE BY THE CLIENT.
ALL INTELLECTUAL PROPERTY ATTACHED TO OUR GARMENTS IS SOLELY OWNED BY BASIL LEAF AND THERE SHALL BE NO RESALE OR RENTING OF THE GARMENT THEREAFTER.
TERMS ARE SUBJECT TO CHANGE WITHOUT NOTIFICATION.